Remote AFS enables people around the world to create, share, sell and purchase nearly any service they need at an unbeatable value. Services offered on Remote AFS reflect the diversity of an expanding Finance economy. Members of the Remote AFS community communicate and engage through orders, social media, and on Remote AFS’s Community Forums.

Remote AFS maintains a friendly, community spirited, and professional environment. Users should keep to that spirit while participating in any activity or extensions of Remote AFS. This section relates to the expected conduct users should adhere to while interacting with each other on Remote AFS.

To report a violation of our Terms of Service and/or our Community Standards, User Misconduct, or inquiries regarding your account, please contact our Customer Support team at support@remoteafs.com.

Basics

• To protect our users’ privacy, user identities are kept anonymous. Requesting or providing Email addresses, Skype/IM usernames, telephone numbers or any other personal contact details to communicate outside of Remote AFS in order to circumvent or abuse the Remote AFS messaging system or Remote AFS platform is not permitted.
• Any necessary exchange of personal information required to continue a service may be exchanged within the Order Page.
• Remote AFS does not provide any guarantee of the level of service offered to Clients. You may use the dispute resolution tools provided to you in the Order Page.
• Remote AFS does not provide protection for users who interact outside of the Remote AFS platform.
• All information and file exchanges must be performed exclusively on Remote AFS’s platform.
• Rude, abusive, improper language, or violent messages will not be tolerated and may result in an account warning or the suspension/removal of your account.
• Remote AFS is open to everyone. You undertake not to discriminate against any other user based on gender, race, age, religious affiliation, sexual orientation or otherwise and you acknowledge that such discrimination may result in the suspension/removal of your account.
• Users may not submit proposals or solicit parties introduced through Remote AFS to contract, engage with, or pay outside of Remote AFS.

Orders

• Users with the intention to defame competing Accountants by ordering from competing services will have their reviews removed or further account status related actions determined by review by our Trust & Safety team.
• Users are to refrain from spamming or soliciting previous Clients or Accountants to pursue removing/modifying reviews or cancelling orders that do not align on Order Cancellation or Feedback policies.

Tasks

• Users may report Tasks to Customer Support that may be in violation of Remote AFS’s Terms of Service based on the reported Task’s replicated similarity to pre-existing services (copycat Tasks).
• Accountants warrant that any content included in their Tasks shall be original work conceived by the Accountants and shall not infringe any third party rights, including, without limitation, copyrights, trademarks or service marks. In the event that certain music or stock-footage media are incorporated within the Tasks, Accountants represent and warrant that they hold a valid license to use such music and/or footage and to include them in the Tasks.
• Remote AFS will respond to clear and complete notices of alleged copyright or trademark infringement. Our Intellectual Property claims procedures can be reviewed here.

Reporting Violations

If you come across any content that may violate our Terms of Service and/or our Community Standards, you should report it to us through the appropriate channels created to handle those issues as outlined in our Terms of Service. All cases are reviewed by our Trust & Safety team. To protect individual privacy, the results of the investigation are not shared. You can review our Privacy Policy for more information.

Violations

Users may receive a warning to their account for violations of our Terms of Service and/or our Community Standards or any user misconduct reported to our Trust and Safety team. A warning will be sent to the user’s email address and will be displayed for such user on the Site. Warnings do not limit account activity, but can lead to your account losing Accountant statuses or becoming permanently disabled based on the severity of the violation.

Non-Permitted Usage

Adult Services & Pornography – Remote AFS does not allow any exchange of adult oriented or pornographic materials and services.

Inappropriate Behaviour & Language – Communication on Remote AFS should be friendly, constructive, and professional. Remote AFS condemns bullying, harassment, and hate speech towards others. We allow users a medium for which messages are exchanged between individuals, a system to rate orders, and to engage on larger platforms such as our Community Forum and Social Media pages.

Phishing and Spam – Members’ security is a top priority. Any attempts to publish or send malicious content with the intent to compromise another member’s account or computer environment is strictly prohibited. Please respect our members privacy by not contacting them with offers, questions, suggestions or anything which is not directly related to their Tasks or orders.

Privacy & Identity – You may not publish or post other people’s private and confidential information. Any exchange of personal information required for the completion of a service must be provided in the Order Page. Accountants further confirm that whatever information they receive from the Client, which is not public domain, shall not be used for any purpose whatsoever other than for the delivery of the work to the Client. Any users who engage and communicate off of Remote AFS will not be protected by our Terms of Service.

Authentic Remote AFS Profile – You may not create a false identity on Remote AFS, misrepresent your identity, create a Remote AFS profile for anyone other than yourself (a real person), or use or attempt to use another user’s account or information; Your profile information, including your description, skills, location, etc., while may be kept anonymous, must be accurate and complete and may not be misleading, illegal, offensive or otherwise harmful. Remote AFS reserves the right to require users to go through a verification process in order to use the Site (whether by using ID, phone, camera, etc.).

Intellectual Property Claims – Remote AFS will respond to clear and complete notices of alleged copyright or trademark infringement, and/or violation of third party’s terms of service. Our Intellectual Property claims procedures can be reviewed here.

Fraud / Unlawful Use – You may not use Remote AFS for any unlawful purposes or to conduct illegal activities.

Abuse and Spam

Multiple Accounts – To prevent fraud and abuse, users are limited to one active Remote AFS account. Any additional account determined to be created to circumvent guidelines, promote competitive advantages, or mislead the Remote AFS community will be disabled. Mass account creation may result in disabling of all related accounts. Note: any violations of Remote AFS’s Terms of Service and/or our Community Standards is a cause for permanent suspension of all accounts.

Targeted Abuse – We do not tolerate users who engage in targeted abuse or harassment towards other users on Remote AFS. This includes creating new multiple accounts to harass members through our message or ordering system.

Selling Accounts – You may not buy or sell Remote AFS accounts.

Proprietary Restrictions

The Site, including its general layout, look and feel, design, information, content and other materials available thereon, is exclusively owned by Remote AFS and protected by copyright, trademark, and other intellectual property laws. Remote AFS™ is a registered trademarks owned exclusively by Remote AFS. Users have no right, and specifically agree not to do the following with respect to the Site or any part, component or extension of the Site (including its mobile applications): (i) copy, transfer, adapt, modify, distribute, transmit, display, create derivative works, publish or reproduce it, in any manner; (ii) reverse assemble, decompile, reverse engineer or otherwise attempt to derive its source code, underlying ideas, algorithms, structure or organization; (iii) remove any copyright notice, identification or any other proprietary notices; (iv) use automation software (bots), hacks, modifications (mods) or any other unauthorized third-party software designed to modify the Site; (v) attempt to gain unauthorized access to, interfere with, damage or disrupt the Site or the computer systems or networks connected to the Site; (vi) circumvent, remove, alter, deactivate, degrade or thwart any technological measure or content protections of the Site; (vii) use any robot, spider, crawlers or other automatic device, process, software or queries that intercepts, “mines,” scrapes or otherwise accesses the Site to monitor, extract, copy or collect information or data from or through the Site, or engage in any manual process to do the same, (viii) introduce any viruses, trojan horses, worms, logic bombs or other materials that are malicious or technologically harmful into our systems, (ix) use the Site in any manner that could damage, disable, overburden or impair the Site, or interfere with any other users’ enjoyment of the Site or (x) access or use the Site in any way not expressly permitted by these Terms of Service. Users also agree not to permit or authorise anyone else to do any of the foregoing.

Except for the limited right to use the Site according to these Terms of Service, Remote AFS owns all right, title and interest in and to the Site (including any and all intellectual property rights therein) and you agree not to take any action(s) inconsistent with such ownership interests. We reserve all rights in connection with the Site and its content (other than UGC) including, without limitation, the exclusive right to create derivative works.

Feedback Rights

To the extent that you provide Remote AFS with any comments, suggestions or other feedback regarding the Remote AFS platform or the Site as a whole, as well as other Remote AFS products or services (collective, the “Feedback”), you will be deemed to have granted Remote AFS an exclusive, royalty-free, fully paid up, perpetual, irrevocable, worldwide ownership rights in the Feedback. Remote AFS is under no obligation to implement any Feedback it may receive from users.

Confidentiality

Accountants should recognise that there might be a need for Clients to disclose certain confidential information to be used by Accountants for the purpose of delivering the ordered work, and to protect such confidential information from unauthorised use and disclosure. Therefore, Accountants agree to treat any information received from Clients as highly sensitive, top secret and classified material. Without derogating from the generality of the above, Accountants specifically agree to (i) maintain all such information in strict confidence; (ii) not disclose the information to any third parties; (iii) not use the information for any purpose except for delivering the ordered work; and (vi) not to copy or reproduce any of the information without the Client’s permission.

General Terms

• Remote AFS reserves the right to put any account on hold or permanently disable accounts due to breach of these Terms of Service and/or our Community Standards or due to any illegal or inappropriate use of the Site or services.
• Violation of Remote AFS’s Terms of Service and/or our Community Standards may get your account disabled permanently.
• Users with disabled accounts will not be able to sell or buy on Remote AFS.
• Users who have violated our Terms of Service and/or our Community Standards and had their account disabled may contact our Customer Support team for more information surrounding the violation and status of the account.
• Users have the option to enable account Security features to protect their account from any unauthorised usage.
• Users must be able to verify their account ownership through Customer Support by providing materials that prove ownership of that account.
• Disputes should be handled using Remote AFS’s dispute resolution tools (‘Resolution Center’ on the order page) or by contacting Remote AFS Customer Support.
• Remote AFS may make changes to its Terms of Service from time to time. When these changes are made, Remote AFS will make a new copy of the terms of service available on this page.
• You understand and agree that if you use Remote AFS after the date on which the Terms of Service have changed, Remote AFS will treat your use as acceptance of the updated Terms of Service.

User Generated Content

User Generated Content (“UGC”) refers to the content added by users as opposed to content created by the Site. All content uploaded to Remote AFS by our users (Clients and Accountants) is User Generated Content. Remote AFS does not check user uploaded/created content for appropriateness, violations of copyright, trademarks, other rights or violations and the user uploading/creating such content shall be solely responsible for it and the consequences of using, disclosing, storing, or transmitting it. By uploading to, or creating content on, the Remote AFS platform, you represent and warrant that you own or have obtained all rights, licenses, consents, permissions, power and/or authority, necessary to use and/or upload such content and that such content or the use thereof in the Site does not and shall not (a) infringe or violate any intellectual property, proprietary or privacy, data protection or publicity rights of any third party; (b) violate any applicable local, state, federal and international laws, regulations and conventions; and/or (c) violate any of your or third party’s policies and/or terms of service. We invite everyone to report violations together with proof of ownership as appropriate. Reported violating content may be removed or disabled.

Furthermore, Remote AFS is not responsible for the content, quality or the level of service provided by the Accountants (even if they are Pro Accountants, Top Rated Accountants, offer Promoted Tasks or otherwise). We provide no warranty with respect to the Tasks, their delivery and any communications between Clients and Accountants. We encourage users to take advantage of our rating system, our community and common sense in choosing appropriate services.

By offering a service, the Accountant undertakes that he/she has sufficient permissions, rights and/or licenses to provide, sell or resell the service that is offered on Remote AFS. Accountants advertising online their Task must comply with laws and terms of service of the advertising platform or relevant website used to advertise. Failing to do so may result in removal of the Task and may lead to the suspension of Accountant’s account.

For specific terms related to Intellectual Property rights and for reporting claims of copyright infringement (DMCA notices) or trademark infringement – please see our Intellectual Property Claims Policy which forms an integral part of these Terms of Service. Note that it is our policy in appropriate circumstances to disable and/or terminate the accounts of users who are repeat infringers.

Ownership

Ownership and limitations: When purchasing a Task on Remote AFS, unless clearly stated otherwise on the Accountant’s Task Detail page/description, when the work is delivered, and subject to payment, the Client is granted all intellectual property rights, including but not limited to, copyright in the work delivered from the Accountant, and the Accountant waives any and all moral rights therein. Accordingly, the Accountant expressly assigns to the Client the copyright in the delivered work. All transfer and assignment of intellectual property to the Client shall be subject to full payment for the Task, and the delivery may not be used if payment is cancelled for any reason.

Furthermore, users (both Clients and Accountants) agree that unless they explicitly indicate otherwise, the content users voluntarily create/upload to Remote AFS, including Task texts, photos, videos, usernames, user photos, user videos and any other information, including the display of delivered work, may be used by Remote AFS for no consideration for marketing and/or other purposes.

Disclaimer of Warranties

YOUR USE OF THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER REMOTE AFS NOR ANY PERSON ASSOCIATED WITH REMOTE AFS MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE SITE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Machine Translation

Certain user-generated content on the Site has been translated for your convenience using translation software powered by Amazon Translate. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. Such translations are provided as a service to users of the Site, and are provided “as is”. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, or correctness of such translations made from English into any other language. Some user-generated content (such as images, videos, Flash, etc.) may not be accurately translated or translated at all due to the limitations of the translation software.

The official text is the English version of the Site. Any discrepancies or differences created in the translation are not binding and have no legal effect for compliance or enforcement purposes. If any questions arise related to the accuracy of the information contained in the translated content, please refer to the English version of the content which is the official version.

Limitation on Liability

IN NO EVENT WILL REMOTE AFS, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

The term “Affiliate” referred to herein, is an entity that, directly or indirectly, controls, or is under the control of, or is under common control with Remote AFS, where control means having more than fifty percent (50%) voting stock or other ownership interest or the majority of voting rights of such entity.